NEWS
2025/02/27
accident
Notice of Issue Regarding Snapshot Creation and Deletion (Feb. 27)

We have confirmed an issue in mdx Ⅱ where unexpected problems (e.g., instances becoming unable to start) may occur when creating or deleting snapshots.

We sincerely apologize for the significant inconvenience this may have caused some users.

We regret to ask for your patience, but until this issue is resolved, we kindly request that you refrain from creating or deleting snapshots.

Our team is currently investigating the cause and working on a resolution. We will provide an update as soon as there is any progress.

We apologize for the inconvenience and appreciate your understanding and cooperation.