News
2025/11/27
accident
[mdx I] System Outage Due to Momentary Voltage Drop (Nov 26, Wed, 18:43–21:00)

At approximately 18:43 on Wednesday, November 26, 2025, all virtual machines were forcibly shut down due to the impact of a momentary voltage drop.
Recovery was completed around 21:00 on the same day, but hardware failures have occurred on several CPU nodes.
We have completed identifying the virtual machines that were running on the affected nodes, and have contacted the corresponding projects individually by email.

If your project has not received an email, the system is now available for rebooting. Please proceed to restart your virtual machines.
If you are unable to reboot, please contact the mdx I support desk at: mdx-help [AT] mdx.jp.

User Portal(ユーザポータル) > Virtual Machine(仮想マシン) > ACTION button > Power(電源) > Power On(起動)


We sincerely apologize for any inconvenience caused by this system outage.